Privacy Policy

At Cidelo Group, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our consulting services.

Information We Collect

Personal Information

When you contact us or engage our consulting services, we collect your name, email address, company name, phone number, business information, and payment information. We may also collect information about your organization's systems, processes, and requirements necessary to provide consulting services.

Usage Information

We automatically collect information about how you interact with our website, including pages visited, content accessed, and contact form submissions. This helps us improve our services and understand which solutions are of greatest interest to clients.

Device Information

We collect information about the devices you use to access our site, including browser type, IP address, and operating system.

Cookies

We use cookies and similar tracking technologies to remember your preferences and enhance your shopping experience.

How We Use Your Information

Process and deliver consulting services
Send service agreements, invoices, and project updates
Respond to inquiries and support requests
Send relevant business communications and updates (with your consent)
Improve our website and services
Detect and prevent fraud
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers and subcontractors who assist in delivering consulting services
Payment processors for invoice and billing processing
Technology partners necessary to implement recommended solutions
Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption to protect data transmitted to and from our website.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access to your personal information
Right to correct inaccurate data
Right to request deletion of your data
Right to opt-out of marketing communications
Right to data portability

To exercise these rights, please contact us at hola@cidelo.com.