Terms of Service

These Terms of Service ("Terms") govern your use of the Cidelo Group website and your engagement with our consulting services. By accessing and using our website or engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website or services.

Use License

Cidelo Group grants you a limited, non-exclusive, non-transferable license to access and use our website for lawful purposes only. You agree not to reproduce, distribute, transmit, or otherwise exploit the content of our website without our prior written consent. All content, including reports, strategies, and intellectual property shared through our consulting services, remains the exclusive property of Cidelo Group.

Service Description

Cidelo Group provides comprehensive consulting services in Business Automation, Enterprise Sales Solutions, Technical Support Services, Web Development, Cloud Hosting & Servers, Microsoft 365 Licensing, and Legal Advisory in Telecommunications. We strive to deliver solutions tailored to your specific business needs.

While we make every effort to ensure the accuracy and quality of our recommendations and deliverables, consulting outcomes depend on proper implementation and adherence to our guidance. We encourage you to discuss project scope and expectations in detail before engagement.

Pricing & Terms of Engagement

Consulting fees are quoted individually based on project scope, complexity, and duration. Pricing is subject to confirmation upon agreement of terms. We reserve the right to adjust timelines based on project requirements and client responsiveness.

All engagements require a signed service agreement. We reserve the right to decline engagements that fall outside our expertise or business practices. Payment terms and project milestones will be specified in the service agreement.

Service Engagement & Payment

Scope of Work & Modifications

The scope of our consulting engagement is defined in the service agreement. Any requests for additional work or modifications to the agreed scope are subject to additional fees and timeline adjustments.

We reserve the right to decline scope expansions that materially alter the project parameters. Change requests must be documented and approved before implementation.

Intellectual Property Rights

All content on our website, including text, images, logos, and consulting methodologies, is the exclusive property of Cidelo Group or its licensors. Deliverables created specifically for your organization as part of a consulting engagement may be for your exclusive use, as outlined in the service agreement. You may not reproduce, distribute, or transmit this content without our prior written permission.

Limitation of Liability

To the maximum extent permitted by law, ATELIER shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.

Disclaimers

Our website and consulting services are provided "as is" without warranties of any kind, either express or implied. Cidelo Group disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Consulting recommendations are based on information provided by the client and our professional judgment; implementation results may vary based on organizational factors beyond our control.

User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent or deceptive practices
• Harass, threaten, or abuse our staff or other users
• Attempt to gain unauthorized access to our systems

Modification of Terms

Cidelo Group reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website constitutes your acceptance of any modifications. Terms specific to individual consulting engagements are governed by the service agreement executed for that project.